It's time for some creative inspiration. Let's draw a card from the Creative Whack Pack. It's "Hear the Knock of Opportunity." This is what it says:
A leading business school did a study that showed that its graduates
did well at first, but in ten years, they were overtaken by a more
streetwise, pragmatic group. The reason according to the professor who
ran the study: "We taught them how to solve problems, not recognize
opportunities."
I remember many years ago when I was in graduate school, a friend told me: "After you get out, it will take you several years before you're able to think clearly again." I smiled.
But it turned out that he was right. Many of the assumptions I picked up at Stanford had to be re-thought once I was out in the business world and then later on my own.
Where do you hear opportunity knocking? How can you answer it? What opportunities are present in your current problem?
What "college-learned" assumptions have you had to jettison in order to be a more successful as an innovative thinker?
Holy bats-- I have a lot to say on this subject! But my 3y/o is only giving me the 'opportunity' to be quick, so--
--I pursued an English degree, thinking I would "know more" as I got further in my studies. Instead of reading and learning about the great ideas of the world, I got mired in a school heavy on theory, and heavy into making things too complicated-- literally, finding problems. I graduated with the blues, thinking: if this is what the "best thinkers" can come up with, what could the supposedly less educated, less curious Real World have to offer?
I soon learned most of the exciting stuff was happening outside "the Academy." I worked in a few jobs far outside the field of my M.A., and looking back, I am sure that helped me "think clearly again!"
Now I teach college composition as an adjunct, and I design my classes to focus on what's out there in the world, how to come up with ideas, and, in fact, how to turn a problem into an opportunity :) (would that be a propportunity?) Some of my best resources? My students, who are "less educated," but have other experiences and perspectives to share!
Posted by: shelbey | 05 October 2007 at 10:10 AM
I had to throw away the idea that consumer knows what he/she wants. In other words, marketing research is fascinating but not so accurate as a predictive tool. I found that trying the idea in the real world is the best way.
Posted by: Jorge Castillo | 05 October 2007 at 02:56 PM
Hi Roger,
Thanks for your inspiring observations & questions. They often help me to stop, reconsider, and re-think.
As for the preconception I had to throw out the window, one was the idea that people (and markets) behave in 'rational' ways. Boy, was that word overused! A close #2 would be the 'strategy' word. I learned that strategy has nothing to do with conquering markets. Instead, it has every bit to do with posture - how one sees the world.
In short, the notion that we are cool, calculated and conquering by nature took a real whack on the side of my head.
Posted by: Otto | 05 October 2007 at 06:58 PM
Shelbey: I can you see doing a lot of "deconstructing" and thinking, "WTF?" What you're doing now sounds a lot more exciting.
Jorge: "I had to throw away the idea that consumer knows what he/she wants." If that were true, then market research would = successful sales. Good point.
Otto: Good comment. I've found that markets tend to be rational — until they're not!
Posted by: Roger von Oech | 05 October 2007 at 08:02 PM
I've had to throw away the concept that "the customer is always right, even when they're wrong" after working nights and finding people wanting to buy/steal alcohol after our license ends.
Posted by: Jack | 07 October 2007 at 11:16 AM
I'm still working on that...when I graduated from college in the mid 70's as an art major I wasn't supposed to think about money at all. I was just supposed to create and let the money take care of itself. It has taken a long time to reconsider that thought and I still have a certain level of discomfort earning a living with my creative output. Of course it's been an interesting ride--from selling hand painted notecards with my dog in Central Park to trying out my own retail shop in a modern "new urban" shopping center and I probably wouldn't trade any of it. I have learned, however, that I must be thinking and creating and planning a bit ahead at all times. By the way, the professors who exhorted us all to not worry about money either became drunks, drug addicts or financially successful themselves!
Posted by: Mary Richmond | 10 October 2007 at 04:48 AM
We were hardwired to think that Market Research can provide you with *all* answers.
Research in my opinion reveals what you already know. To be innovative, we need to slaughter a lot of holy cows and need to pick examples from real life rather than asking around 100000 people and classifying what they want in neat categories.
Posted by: Saurabh Garg | 18 October 2007 at 07:40 AM
1 Don't focus so much on problem-solving. Instead, use your eyes, look for holes/opportunities, and *listen*. Often clients already know their biggest problems and best solutions. Be a mirror.
2 To paraphrase Drucker, Think less about doing things right, and more about doing the right things. Think about what you're really paid to do, and toss out everything else.
Posted by: Matthew Cornell | 30 November 2007 at 05:46 AM